Who we are
Pisciarte - Equipamentos para Piscinas, Lda, a limited liability company under Portuguese law, headquartered at Rua Estrada de Mira, No. 121, 3080-855 Figueira da Foz, Portugal, registered in the Commercial Register Conservatory of Figueira da Foz under the registration and VAT number 505 020 408, is responsible for the site www.pisciarte.com
The site www.pisciarte.com may allow links to other sites whose privacy practices are different from yours. If you submit your personal data to any of these sites, they will be governed by their privacy policies.
Collection and Processing of Personal Data
The personal data provided to the site www.pisciarte.com allow your navigation to be monitored for statistical purposes, as well as for advertising purposes, namely, targeted advertising.
Information will also be collected about your computer hardware and software, including IP address, browser type, domain names, access times/time of use of the site and content viewed.
Your personal data is requested when you register as a user on the site, via the respective online form made available for this purpose, to request information, make a purchase, subscribe to newsletters and/or receive notifications, among other services offered by the site.
Use and Purposes of Personal Data Collected
The personal data that the user provides is necessary to ensure his/her identity and is intended to provide a service that best suits his/her characteristics and needs, as well as to send information related to the site www.pisciarte.com.
Users may update the information they provide whenever they wish and with complete autonomy, in the area intended for this purpose, after logging in, by entering their user name and password.
The operations of providing personal data are duly protected. All information is encrypted and managed with the most advanced security tools.
Your personal data will also be used to maintain the quality of the services offered and to obtain general statistics on the use of the site www.pisciarte.com. For these purposes, data is collected automatically, such as your name and e-mail address.
In addition to seeking to adapt the site www.pisciarte.com to your needs, the use of your personal data may be used to communicate with you about content, products, services, offers, promotions or events believed to be of interest, and also for sending newsletters, an option freely deactivable at any time, simply by clicking on the option available in each newsletter, or by sending an e-mail to the address provided for this purpose, stating the desire to stop subscribing to the newsletter in question.
As mentioned, we assume the challenge and responsibility of protecting as much as possible the privacy and personal data of all users of the site www.pisciarte.com. Therefore, the treatment given to your personal data, guaranteeing your privacy and defining how they are used, can only be disclosed when required or permitted by law (for example, by administrative or judicial decision).
We use your personal data to ensure the management of the site, to analyze its use in order to obtain statistics, for trend monitoring, marketing and advertising purposes, to keep the site safe and secure. Also, and in particular, to set up the user account, make available, run and maintain the services, process and complete transactions, as well as for sending related information, including transaction confirmations and invoices relating to the purchase of goods and/or services, manage the use of the services, as well as to respond to requests for information, comments, customer/user service and support.
Lawfulness of Personal Data Processing
All processing of personal data is lawful and is based on your consent to the processing of the personal data concerned for the respective purposes, or because the processing in question is necessary for the performance of a contract to which the user/customer is party, or for pre-contractual steps at the request of the holder of the personal data concerned, or in compliance with a legal obligation, or because the processing is necessary for the purposes of the legitimate interests pursued.
Storage of Personal Data
Your personal data will be stored in the database as text and retained as necessary for the relevant activity, without prejudice to any legal obligation requiring the retention of personal data beyond this retention period.
If you wish to change your personal data or request that it no longer be processed, you can contact us using the e-mail address available for this purpose.
Cookies and Advertising Policy
Cookies are used to collect and store information in the context of the use of the site www.pisciarte.com. Each user is assigned an individual cookie, thus ensuring privacy and data security.
The user can manage their cookies, however some or all of the functionalities of the site www.pisciarte.com may not work properly if a certain minimum level of cookies is not allowed, affecting the navigation of the site and, eventually, the level of quality of the services provided.
The different browsers allow you to visualize the cookies that exist in your equipment and inhibit or delete, individually or totally, the cookies.
On the site www.pisciarte.com Google Analytics is used for anonymous reporting of its use and for advertising using Online Behavioral Advertising (OCP) services, which allow targeted advertising to users based on browsing patterns and how they interact with the site. The PCO used also enables the display of targeted advertising to users based on their browsing patterns and interactions with other sites.
Should the user of www.pisciarte.com wish to exercise their OCP opt-out option, this does not mean that they will no longer be shown advertising when using the site, but only that such advertising will not be customized.
Transfer of Personal Data to Third Parties
The provision of information or services by www.pisciarte.com to its users may involve the use of subcontracted third party services involving the processing of their personal data, including entities established outside the European Union or the European Economic Area.
In such circumstances, subcontractors will only be used if they provide sufficient guarantees to carry out appropriate technical and organizational measures so that the processing in question will meet the requirements of the applicable personal data protection legislation with the level of security appropriate to the risk and sensitivity of the personal data in question.
In the context of the provision of services provided by the site which are subject to payment by the user, and if you choose a payment system involving third parties (Visa, Mastercard, Paypal, among others), these entities will be provided with the personal data strictly necessary to validate and make the chosen method of payment.
Security of your Personal Data
Under the protocol SSL (Security Sockets Layer), 256 bits, which protects the transmission of all sensitive data over the Internet, all information is treated with maximum security. Your privacy is assured and the risk of data interception during communication is significantly or totally reduced.
However, it is the users' sole responsibility to keep their access codes confidential by following the security practices recommended by the manufacturers and/or operators, namely installing and updating the necessary security applications including, among others, antivirus applications.
Your Rights as the Holder of Personal Data
As the holder of personal data and in relation to personal data processed by the site www.pisciarte.com, users have the following rights:
  • The right of access to their personal data;
  • The right to rectification of their personal data;
  • The right to erasure of their personal data;
  • The right to limit the processing of their personal data;
  • The right to portability of the personal data you have provided;
  • The right to object to the processing of personal data concerning you;
  • In order to exercise these rights, as holder of the personal data in question, you may contact us via the email address provided or at the following postal address: PISCIARTE, Rua Estrada de Mira, n.º 121, 3080-855 Figueira da Foz, Portugal.
Changes to the Privacy Policy
The present policy may be updated over time, so we advise you to consult it whenever you provide personal data.
To exercise the rights of the personal data owners mentioned above, or for any other question related to the protection of your personal data, privacy or information security, you can contact us through the e-mail provided, describing the subject briefly and indicating an email address, a phone number or address for response.